Terms and Conditions

Terms and conditions of sale

Methods of Payment

We accept payments with Paypal or bank transfer.
On our site payments are so safe because we use the most advanced security systems.

Shipping methods

We ship only with insured courier. The insurance is included in the shipping and covers the entire value of the opera.
You are guaranteed to 100% from theft or damages that may occur during shipment.
Before you accept the package, be sure that it is intact and that is not wet.
We recommend that you accept the shipment with the reserve in order to check for any damage and/or other.

Shipping costs and delivery times

The shipping costs are listed in the order form in the phase of the purchase.
The delivery time is approximately 4-8 business days for Europe.
For other destinations request information.

What to do if the work arrives damaged

When the courier service will deliver the work, you will first need to ensure that the pack is not broken, damaged, wet and/or other. We recommend you to accept with reserve.
If once you open the pack, the work is damaged, you must contact us (+39 340/5577328) within and not beyond 24 hours from the date of delivery. In order to render effective the request, we ask you to send us photos that clearly show the damage to: Info@galleriapianetti.it.

Returns

If the work is not how did you expect to win and you intend to return it you can do it within ten days from the date of delivery.
Please send us an email at Info@galleriapianetti.it or call us at the number +39 340/5577328 – +39 071/9170737.
We will send you by e-mail the Authorization form to the refund, without which your made will not be accepted and will be returned back.
Below, you will need to carefully package the opera and send it to the address:
Gallery PIANETTI Contemporary Art – Via Stamura n. 1 – 60015 – Falconara M.ma – (AN) – Italy
The costs and risks of dispatch are at your charge.
After the arrival of the returned to our warehouse, we will refund within ten days from receipt of the opera by bank transfer.

Privacy

Your personal data will be treated in accordance with the rules in force and will not be passed to third parties.

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